Terms and Conditions

The product prices stated by Indusigns always include VAT and any other taxes (unless otherwise stated), except for any delivery costs, which are mentioned on the relevant product page. Obvious mistakes or errors in the offer do not bind us. We reserve the right to make changes to the offers at any time. The delivery costs are determined per product by Indusigns. In principle, all products in the shop are shipped free of charge within the Netherlands, Belgium and Germany, unless expressly stated on the product page. If you would like to collect the order yourself, please indicate this in the comments field during the ordering procedure. In that case you are very welcome at Paxtonstraat 3F, 8013RP in Zwolle. Please call or email first to confirm the pick-up appointment, because we are not always present.

Goods will be shipped after receipt of payment of the order amount (including any shipping costs), unless you opt for post-payment via Klarna.

Payment method
You can pay us in the following ways:
• iDEAL (Netherlands)
• Direct bank transfer (Anywhere)
• PayPal (Everywhere)
• Bancontact (Belgium)
• Credit card (Everywhere)
• Klarna (Everywhere)
• Sofort (Germany)
• Giropay (Germany)
• EPS (Austria)
• Amazon/ Google / Apple Pay (Mobile / Everywhere)

Unless expressly stated otherwise, the place of delivery is the address you provide. Delivery will take place within 5 business days of ordering, unless otherwise stated on the product page (out of stock / pre-order). Fixed shipping times are Monday afternoon and Thursday afternoon. Exact times depend on pick-up by PostNL. If this period is not possible, you will be informed as soon as possible. In the case of custom work (coat rack / beam lamps / copper hanging lamps), a delivery period of 8 weeks applies.

Indusigns is not liable for damage caused

– Due to improper/irregular use of the delivered goods or due to the use thereof for a purpose other than that for which it is suitable according to objective standards (including moving furniture instead of lifting it, as a result of which the connections of the furniture weaken, become loose or even break off);

– Because Indusigns relied on incorrect or incomplete information provided by or on behalf of the customer; – By third parties who are involved in the execution of the agreement at the request or with the consent of the customer;

– By materials or services that are supplied by third parties at the request or with the consent of the customer or that are attached to the delivered goods by the customer or with which the delivered goods are treated (not in accordance with the agreement).

You want to exchange your item.

It is always possible to exchange a stock item. The return costs are for your own account. Would you like to exchange your item? Send an email to info@indusigns.nl

Please attach the information below.

– Your name

– The order number

– The reason why you wish to exchange the item

– Which item would you like to receive?

Please return the item in the original packaging to the address below:

Indusigns

Paxtonstraat 3F

8013RP Zwolle

As soon as we have received the product to be exchanged, we will send the new product.

You wish to return the purchased item

Returning a product is at your own expense. You can return the item within 14 days.

Would you like to return your item? Send an email to info@indusigns.nl

Please attach the information below.

– Your name

– The order number

– The reason why you want to return the item

Please return the item in the original packaging to the address below. Ensure there is sufficient postage.

Indusigns

Paxtonstraat 3F

8013RP Zwolle

Refund

As soon as we have received the return shipment we will assess it. We will then let you know whether the refund has been approved or not. If approved, you will be refunded via the payment method used. This takes no more than 14 days.

If you have purchased a custom-made item from us, a refund or exchange is unfortunately not possible.

All products to be delivered and delivered by Indusigns remain the property of Indusigns under all circumstances, as long as the customer has any claim against Indusigns, including in any case the purchase price, extrajudicial costs, interest, fines and any other claims as referred to in Article 3:92, paragraph 2 BW, has not complied. The customer is obliged to store the products delivered under retention of title with due care and as recognizable property of Indusigns. The customer is not entitled to pledge, otherwise encumber or transfer in whole or in part the products delivered under retention of title to third parties as long as ownership has not been transferred to him, except to the extent that such transfer is necessary for the performance of the usual business activities of the customer. customer takes place. If the customer fails to fulfill its payment obligations towards Indusigns or Indusigns has good reason to fear that the customer will fail to meet those obligations, Indusigns is entitled to take back the goods delivered under retention of title. The customer will cooperate and grant Indusigns free access at all times to its grounds and/or buildings for the purpose of inspecting the goods and/or exercising the user’s rights. After repossession, the customer will be credited with the market value, which can in no case be higher than the original price that the customer agreed with the user, less the costs incurred by Indusigns as a result of the repossession.

Delivery costs for the delivery of certain products, which will take place in a country other than the Netherlands, Belgium or Germany, are calculated separately and expressly indicated on the product page.

Your data is stored by us in a personal register. When you visit our website, our web server recognizes your domain name and email address. In addition to this data, we also store the information that you have consulted on our website. Even if you have left information on our website, for example about products you ordered, we will store it with the aim of improving our website and tailoring the content of the page to your use. We also use them to correctly execute the agreement and to keep you informed of interesting promotions and offers. We do not make your personal data available to third parties for marketing purposes. You will automatically subscribe to our monthly newsletter, from which you can unsubscribe in the first newsletter received. If you object to any of the above activities, you can contact us at info@indusigns.nl. We will delete your data upon first request.

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the features of this website. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above.

Unless expressly agreed otherwise, Dutch law applies to all agreements concluded by Indusigns and its customers.